The regulator says the proposed discount could weaken competition from alternative broadband networks
Ofcom has ordered Openreach to withdraw a proposed discount of up to £9.50 per customer per month for up to 30 months, saying it could undermine competition from alternative full-fibre networks. Openreach disagrees with the assessment and will review the decision.
- Section
- Economy & Business
- Format
- ANALYSIS
- Published
- Sep 28, 2026, 10:33 AM
Verified facts: Ofcom has issued a final decision requiring Openreach, BT’s wholesale network arm, to withdraw its “Incremental New to Openreach” offer. The offer would have provided internet service providers with discounts of up to £9.50 per customer per month for as long as 30 months to attract new full-fibre customers to Openreach’s network. The supplied reporting states that this is the first time Ofcom has used its powers to stop a commercial offer from Openreach.
